Our Staff

Carson Hertzler, BC-HIS

Board-Certified Hearing Instrument Specialist

Carson is a National Board-Certified Hearing Instrument Specialist from Lee’s Summit, MO. He went to the University of Central Missouri in Warrensburg, MO to get his Bachelor’s degree in Speech-Language Pathology and then went on to receive an additional degree in Hearing Instrument Science from Ozark Technical Community College in Springfield, MO. Carson is a licensed specialist in both Missouri and Kansas.

Carson is passionate about the process of improving people’s quality of life through hearing better. Hearing health is a journey, and he loves to walk alongside his patients in the process of it all.

Apart from work, Carson has a wife, two dogs, and loves to spend time on the lake during the summer months. Carson also is a big fan of all KC sports teams and loves a good dad joke.

Morgen Scott

Patient Care Coordinator

Morgen Scott is a Patient Care Coordinator / Audiotech. Morgen is originally from Newnan, Georgia and moved to Kansas City, Missouri in 2023. Morgen attended Georgia Film Academy and started working at Kansas City and Raymore Audibel in 2024. Morgen began working in the hearing industry in 2024 and was drawn to the profession because they wanted to help people and support them to be happy and confident.

What Morgen loves most about saving hearing lives is improving people’s everyday life and time with family and friends. Morgen strives on bringing smiles and fun in their everyday work with patients.

Outside of saving hearing lives, Morgen loves hobbies such as musical theatre, crafting, and horseback riding.

Experience our unique approach to hearing restoration

Learn about what you should expect when you visit our location.

What to Expect
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Customer Reviews

Excellent and helpful service!!!

Jane Fisler Hoffman, on Google

Carson was helpful, understanding and showed compassion towards my mother. He work with her and her hearing aids until he found the perfect fit for her.

Pamela Buttrum, on Google

Carson was wonderful! He is a good listener, was totally friendly but professional and seemed to genuinely want to help me with my hearing issues. He did not rush me but carefully explained everything to me and washed my hearing aids as well.

Sally Stearley, on Google

Appreciated the professionalism, kindness and timeliness of it all. Top notch - and I am very familiar with hearing aids as have worn them nearly 30 years!

Linda Horn, on Google

Thorough, friendly, helpful...need I say more??

Rena Hall, on Google

Great service and very concerned about my needs!!!

Barbara Huggins, on Google
Glenn Kehus, on Google

My husband went in for his hearing aid checkup. Highly recommend this location and Carson Hertzler. Carson takes the time to listen to any issues he has and fixes them. Great service!!!

Toni Forte, on Google
Frederick Hubbard, on Google

Carson and team are amazing!! Felt like family from first I set foot inside. Scheduling was a breeze online as well as open availability which is hard to come by these days! Wait time once inside was almost none, very smooth and efficient system they got worked out. Carson was...

Nicolas Kramer, on Google

Great experience. Fast, professional and friendly staff.

Scott Larsen, on Google

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