Our Staff

Carson Hertzler, BC-HIS

Board-Certified Hearing Instrument Specialist

Carson is a National Board-Certified Hearing Instrument Specialist from Lee’s Summit, MO. He went to the University of Central Missouri in Warrensburg, MO to get his Bachelor’s degree in Speech-Language Pathology and then went on to receive an additional degree in Hearing Instrument Science from Ozark Technical Community College in Springfield, MO. Carson is a licensed specialist in both Missouri and Kansas.

Carson is passionate about the process of improving people’s quality of life through hearing better. Hearing health is a journey, and he loves to walk alongside his patients in the process of it all.

Apart from work, Carson has a wife, two dogs, and loves to spend time on the lake during the summer months. Carson also is a big fan of all KC sports teams and loves a good dad joke.

Morgen Scott

Patient Services Coordinator

Morgen Scott is a Patient Services Coordinator / Audiotech. Morgen is originally from Newnan, Georgia and moved to Kansas City, Missouri in 2023. Morgen attended Georgia Film Academy and started working at Kansas City and Raymore Audibel in 2024. Morgen began working in the hearing industry in 2024 and was drawn to the profession because they wanted to help people and support them to be happy and confident.

What Morgen loves most about saving hearing lives is improving people’s everyday life and time with family and friends. Morgen strives on bringing smiles and fun in their everyday work with patients.

Outside of saving hearing lives, Morgen loves hobbies such as musical theatre, crafting, and horseback riding.

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Customer Reviews

Shirley Ricketts, on Google

Very through testing and service

Wendell Simmons, on Google

I had a great experience, everyone was friendly and very helpful for my hearing needs. I recommend them to anyone dealing with hearing problems!!

mark gedstad, on Google

Carson took his time and gave us a detailed review of our current hearing aids and suggested steps to improve our hearing

Eleanor Tiesenga, on Google

Carson did a great job explaining the different ways our hearing aides could be adjusted. I’ve worn hearing aides for 2 years and learned some much today.

Jo Engert, on Google
Patricia McCollum, on Google

Everyone is friendly, appointments are easy to schedule and they run on time. I’ve never had to wait any longer than my appointment start time.

Gina Baird, on Google

Everyone in office was very helpful and very mice.

Mary Brewer, on Google

Was very friendly and patient. Explained everything that I needed to know.

Sandra Duffin, on Google
Caleb Pflug, on Google

Fixed hearing aid at no charge. Good service people.

James West, on Google

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